Customer-Centric Outsourcing
Mainland Ventures offers tailored customer-centric outsourcing services designed to optimize business processes while enhancing customer satisfaction. Our BPO services handle critical operations such as customer support and back-office functions, enabling businesses to focus on growth and innovation. With a commitment to operational efficiency and cost reduction, we ensure that your customer interactions are smooth and high-performing across multiple channels. By leveraging our expertise, you can improve productivity and maintain a strong focus on your core operations.
- Tailored BPO services for operational efficiency
- Multi-channel support: voice, email, chat, and social media
- Focus on customer satisfaction and retention,
- Cost-effective outsourcing solutions
About Us
Mainland Ventures LLC is at the forefront of business transformation across the UAE, offering innovative, results-driven solutions tailored to meet the demands of modern businesses. We deliver excellence in every service we offer, enabling our clients to grow, scale, and succeed in a fast-changing global market. Partner with us to unlock your business potential
Leveraging decades of expertise, Mainland Ventures offers bespoke business solutions across sectors, with a focus on transforming client operations through innovation, process optimization, and digitization. Our team of zealous experts brings a wealth of knowledge in business process outsourcing (BPO), e-commerce management, IT solutions, processes & business consulting, and online, offline distribution/general trading.
Mainland Ventures Global LLC, established in 2014 in Deira, Dubai, UAE, is a dynamic subsidiary of Altius Customer Services Pvt Limited, headquartered in Mumbai, India. With a legacy of over 20 years since 2002, Altius has built a solid global presence across India, UAE, USA, and Egypt, serving 100+ clients with a robust workforce of 2,000+ professionals worldwide.
Leveraging Altius’s extensive expertise, Mainland Ventures delivers innovative business solutions, fully licensed and compliant with the laws of both the UAE and India. From its consulting origins, it has rapidly expanded into a diversified powerhouse, offering services across outsourcing, business consulting, IT solutions, e-commerce management, and global trading.
Mainland Ventures LLC offers top-tier business transformation services across the UAE, including BPO, IT solutions, e-commerce, and business consulting. We empower businesses to grow and scale with tailored solutions and innovative strategies. We are more than a service provider; we are a partner in your success. With a strong foundation in both the UAE and India, and a proven track record of delivering excellence, we are ready to help businesses grow, scale, and thrive in today’s competitive global market
With a strong foundation and a commitment to excellence, Mainland Ventures continues to drive transformative growth for its clients globally.
Key Services
- BPO Services: Tailored solutions for improving operational efficiency, customer satisfaction, and bottom-line growth.
- IT Solutions: Comprehensive digital transformation services including AI adaptation, process automation, and IT system integration.
- Business Consulting: Expertise in process improvement, QMS, defect elimination, and business transformation strategies.
- E-commerce Management: Full-service management of e-commerce platforms including revenue and service models for growth and efficiency.
- General Trading & Distribution: Strategic distribution solutions, leveraging our global network for optimized supply chain management.