• Mainland Ventures LLC

    Redefining New Possibilities, Accelerating
    Unstoppable Business Growth Through Innovation and
    Strategy

  • Customer Centric Outsourcing

    Outsourced Business Solutions
    Effectively Elevate Customer Experience and Drive
    Operational Excellence

  • Process Reengineering & Business Consulting

    Strategic Business Transformation
    Consulting Tailored for Long-Lasting Success and
    Competitive Advantage

  • Bespoke IT Solutions

    Advanced Solutions, Breakthrough
    Innovations and Complete Digital Transformation for
    Future-Ready Businesses

  • E-commerce Management

    Smart, Scalable E-commerce Operations
    Driving Seamless Online Growth and Maximizing Digital
    Market Presence

  • Distribution and General Trading

    Global Supply & Trade Networks
    Delivering Operational ExcellenceAcross Borders with
    Precision and Reliability

Our Services

Mainland Ventures offers top-tier call center solutions, comprehensive IT services, and expert e-commerce management. Our dedicated team ensures your business operates efficiently and effectively.

Customer Centric Outsourcing

Outsourced Business Solutions

Mainland Ventures offers tailored customer-centric outsourcing services designed to optimize business processes while enhancing customer satisfaction.

Process Reengineering & Business Consulting

Business Transformation Consulting

Our process reengineering and business consulting services focus on enhancing operational efficiency through strategic business transformation.

Bespoke IT Solutions

Solutions, Innovations and Digital Transformation

Mainland Ventures delivers bespoke IT solutions that empower businesses through digital transformation.

E-commerce Management

Smart E-commerce Operations

Our e-commerce management services cover every aspect of running an efficient online business.

Distribution and General Trading

Global Supply & Trade Networks

Mainland Ventures offers comprehensive distribution and general trading solutions that enhance your global reach.

About Us

Mainland Ventures LLC is at the forefront of business transformation across the UAE, offering innovative, results-driven solutions tailored to meet the demands of modern businesses. We deliver excellence in every service we offer, enabling our clients to grow, scale, and succeed in a fast-changing global market. Partner with us to unlock your business potential

Leveraging decades of expertise, Mainland Ventures offers bespoke business solutions across sectors, with a focus on transforming client operations through innovation, process optimization, and digitization. Our team of zealous experts brings a wealth of knowledge in business process outsourcing (BPO), e-commerce management, IT solutions, processes & business consulting, and online, offline distribution/general trading.

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Mainland Ventures Global LLC, established in 2014 in Deira, Dubai, UAE, is a dynamic subsidiary of Altius Customer Services Pvt Limited, headquartered in Mumbai, India. With a legacy of over 20 years since 2002, Altius has built a solid global presence across India, UAE, USA, and Egypt, serving 100+ clients with a robust workforce of 2,000+ professionals worldwide.

Leveraging Altius’s extensive expertise, Mainland Ventures delivers innovative business solutions, fully licensed and compliant with the laws of both the UAE and India. From its consulting origins, it has rapidly expanded into a diversified powerhouse, offering services across outsourcing, business consulting, IT solutions, e-commerce management, and global trading.

Mainland Ventures LLC offers top-tier business transformation services across the UAE, including BPO, IT solutions, e-commerce, and business consulting. We empower businesses to grow and scale with tailored solutions and innovative strategies. We are more than a service provider; we are a partner in your success. With a strong foundation in both the UAE and India, and a proven track record of delivering excellence, we are ready to help businesses grow, scale, and thrive in today’s competitive global market

With a strong foundation and a commitment to excellence, Mainland Ventures continues to drive transformative growth for its clients globally.

Key Services

  • BPO Services: Tailored solutions for improving operational efficiency, customer satisfaction, and bottom-line growth.
  • IT Solutions: Comprehensive digital transformation services including AI adaptation, process automation, and IT system integration.
  • Business Consulting: Expertise in process improvement, QMS, defect elimination, and business transformation strategies.
  • E-commerce Management: Full-service management of e-commerce platforms including revenue and service models for growth and efficiency.
  • General Trading & Distribution: Strategic distribution solutions, leveraging our global network for optimized supply chain management.

Core Areas of Expertise

AI and IT Adaptation

We specialize in integrating Artificial Intelligence (AI) and IT solutions that align with your business needs. Our tailored approach ensures seamless technology adoption, increasing efficiency and driving innovation across your organization.

Digitization and Automation

We help businesses embrace digital transformation, enhancing productivity and operational agility. From automating manual processes to implementing advanced digital tools, we empower you to streamline workflows and reduce operational costs.

Process Improvement and Defect Elimination

Our consultants identify inefficiencies, eliminate defects, and implement process improvement methodologies like Lean and Six Sigma, enabling your business to operate at its peak performance.

Process Mapping and Standardization

We assist in mapping existing processes and developing standardized workflows, ensuring consistency and alignment with best practices. Our process standardization services help reduce variability and enhance quality across operations.

Quality Management Systems (QMS) ISO 9001

With deep expertise in QMS ISO 9001, we guide organizations through the certification process, helping you meet international standards for quality assurance and continuous improvement.

Information Security Management (ISMS)

Protect your business with robust Information Security Management Systems (ISMS). We ensure compliance with standards like ISO 27001, safeguarding your data and minimizing security risks.

Customer Experience Optimization (NPS and CSAT)

We provide strategies to boost Net Promoter Score (NPS) and Customer Satisfaction (CSAT), delivering customer delight through improved service quality, timely response, and enhanced user experiences.

Bottom-line Improvement

Our business strategies focus on improving profitability by optimizing costs, increasing operational efficiency, and identifying new revenue streams to strengthen your financial performance.

Employee and Leadership Training

We offer comprehensive training programs that foster employee engagement, enhance skills, and cultivate leadership within your organization. Our tailored training sessions aim to empower your workforce, driving growth and innovation.

Business Expertise

Additional Expertise

Partner with us to accelerate your business transformation, ensuring sustainable growth and a competitive edge`x

  • Business Process Reengineering (BPR)

  • Change Management

  • Risk Management and Compliance

  • Digital Strategy and Transformation

  • Supply Chain Optimization

  • Performance Benchmarking

  • Operational Excellence

Why Us ?

Proven Track Record: With years of experience, we have built a reputation for reliability and excellence. Comprehensive Services: We offer a wide range of services tailored to meet the unique needs of our clients. Client-Centric Approach: Our solutions are designed with our clients' best interests in mind, ensuring their success is our success.

Consumers

MVG reaches out to consumers through the online space , it has over the years developed a number of its own websites that cater to specific target audiences providing an unmatched buying experience.

Business

MVG connects with Businesses through both its Offline sales teams as well as some of its online platforms, since we understand that Businesses need that little bit extra.

Institutions

MVG has set up specially trained teams to support Institutions to be able to make their buying decisions whether they are online or offline.

Our USP's

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20+ Years
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World Class
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In-house
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Our Clients Feedback

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page when looking at its layout.

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"The purchase experience was amazing, I had an issue with my delivery address and the team at MVG went above and beyond to get me my order and that to it was on time. I will definitely be ordering more!"

Sharad Pandey, Dubai

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"The products I ordered arrived in excellent condition, they were quickly shipped, and arrived well before the advertised time , highly recommended."

Seema Nadkarni, Dubai

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"The headphones showed up earlier than expected, they sound great though I am a bit hard of hearing  I like fact that you can plug the headphones into speaker. I usually never give many things 5 stars but in this case would give more if could. great job. Keep it up. Thank you !"

Kunal Trivedi, Dubai

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"I had placed an incorrect order by mistake on the website, when I called the Customer Services No and explained them what had happened they were extremely courteous and helped me make the changes to the order with zero fuss. Thank you very much for your patience and understanding "

Feroza Mehta, Dubai

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"I have been buying from MVG since a while now repeatedly their attention to detail and work ethic is commendable, Whether I need things for the office or work they are my first choice, the brands that they curate and work with are all world class."

Ravi Poojari, Dubai

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"Product was delivered 4 days earlier than committed    ..excellent. Love my new purchase and the experience with MVG!!!"

Rahul Verma, Dubai

Contact Us!

MVG will create a lasting impression for your brand it the individual attention it deserves.